“I just wanted to take a moment to thank Chuck Malott and his team at Galileo for being there when we really needed them. Our Arizona location was infected with a Crypto-wall virus that encrypted all of the files on our server in addition to the data files needed for our accounting application, MAS90. We are not yet sure how the virus was contracted but believe it might have been someone inadvertently clicking a link in a fake UPS Email. Once the infection took hold we were completely down and unable to operate the business.
We called in Galileo our MSP (Managed Service Provider) and they were available immediately with their emergency response team. Because of the systems Galileo had implemented and the expertise in dealing with these types of events our office was down only a short time instead weeks and we were not forced to pay the ransom demanded by cybercriminals. Very little data had to be re-entered and we were able to continue to serve our customers almost immediately.
Our company has been working with Galileo for well over 15 years and we are proud to call them technology partners and friends.
Mike Lawson – President, Westland
“All I can say, which is grossly understated, is thank goodness Galileo is on board. As the President of the organization I have just this one small window (Information Technology) that I don’t have to manage, and to me it’s a huge one, that I can get relief and respite knowing that I can rely on Galileo to take care of all of our IT needs.”
Julie Weiss Murad, President and Founder of The Gabriel Foundation
“As our business grew so did our needs to enhance our technology tools and applications. From the beginning of our multi-year relationship, Lance and this talented team have been right there for us, holding our hand and leading the way. As a Customer Satisfaction Expert who speaks professionally, you can imagine that I am a tough sell on just about any service…and hands down, Lance is the best I have ever worked with in his field. He pulls from his vast and up-to-date expertise to offer suggestions on how we can run our business more efficiently and then completes the installation process with ease. He sets us up for success and fixes our many challenges with our remote users. He explains things in detail without talking “geek” and answers my frequent questions without ever making me feel naive. Whether he is offering advice on hardware or software, Lance always helps us select options that will be financially prudent yet give us our biggest return on the investment. Bottom line I can’t imagine running our business without Galileo.”
Ruby Newell-Legner – President, RubySpeaks, Inc.
“Galileo made our system upgrade a breeze! The work was seamless for both our internal group and external customers. Calling the Galileo team was the best technology decision we’ve ever made.”
Mike Faber – President and CEO, Faber Communications LLC
“I can’t speak highly enough about the work Lance has done for me and our company over the years. I would literally be lost without him! He is my go-to guy on anything computer. When I plead, “Just make it work!” Lance comes to the rescue. He is amazingly creative and designs my website just as blithely as he creates an office network or troubleshoots computer problems or create video products. I’ve never met a smarter guy. Lance is just as valuable on my team as any employee; in fact, I think of him as an employee because of the comfort level I feel in dashing off an email to have him fix things or put up content. He is my “secret weapon,” my best tool in my toolbox of success in the speaking business over the years. If Lance ever left me, I would be dead in the water. RUN to do business with him—your success has only been limited so far because you didn’t find him fast enough. We are the luckiest company in the world to have him on our team.”
Laura Stack – President, The Productivity Pro(R) Inc.
“It is a complete relief to have Lance’s service available to us. I wish I found him sooner. He has all the expertise I will ever need, and he is friendly and a genuine pleasure to deal with. With all that said, for me at least, the price wouldn’t be a huge concern. But the story gets better; I find his prices very reasonable. When I think back on all the computer problems we experienced, and all the frustration that went with it, and now it’s just a phone call to Lance and problem solved. I love it! I couldn’t be happier.”
Pete Mentz – Owner, Affordable Garage Door
“For close to three years now Lance Gibb has acted as our Information Systems consultant, helping us anticipate and stay ahead of the technological curve with an awareness of cost control. He is a professional who understands technology and can explain it in easily understood terms to lay people such as myself, and affect immediate change when requested. I would highly recommend GCS for any information services that you may require.”
Peggy Graham – Owner, Burlstone Inc.
“We particularly appreciate the significant role you and GCS played in the creation of our Website. We found noteworthy your ability to quickly marshal the resources and personnel required to design and implement the site.
… We’re also appreciative of the sophistication of the GCS servers hosting our site. Our previous host proved incapable of supporting the active server pages required for our complex data base-driven online store and we were pleased to find that GCS was easily able to accomodate them. That and the near-perfect reliability of your servers have proven to be key factors in our success.”
Craig Peterson – President, Radartest
“We have been using GCS for absolutely all of our web/computer services for a number of years. We started simply with tech support, which Lance provides quickly and reliably. I also use him to not only host our website, but he basically set it up from scratch once I had the graphic art and content finished. I can heartily recommend Lance to you and anyone else. We would be lost without him. It is such a relief knowing that all our IT issues are in good hands.
Dr. Robert Cox, Physician
“Lance, you’re great! Enclosed you’ll find the money you charged for re-creating the site, but I owe you a lot more. You’ve been so incredibly patient through repetitive requests, questions and gyrations. Thank you, I’ll recommend you to anyone!”
Megan A. Johntz – Professional Speaker
“Lance Gibb and his team designed and developed my web site DebraFine.com. They have created a site that during the past 18 months has reduced the need for marketing materials as well as Fed Ex and the post office by over 75% (whenever marketing materials are requested, the potential client is directed to view and experience all my materials including video and audio to my web site). In addition to the excellence of the work, what I am equally appreciative of is the ease it is to work with Gibb Tech. I have not had to meet with anyone, ever! Instead, I supplied the pages of information and visuals I included with my packages for mailing. They organized and designed the site. All I have to do is proof their work or ask for changes that are more to my liking. No appointments or meetings that eat up my most precious commodity: time. Lastly, the time I saved because of their clear understanding of speaker’s and author’s needs was tremendous. I could not be more pleased with the work that has been done on my behalf”
Debra Fine – Professional Speaker
“Just a quick note to say THANK YOU for all the awesome work you do on my website. I am so pleased to have received bookings online as a direct result of your work with the search engines. I appreciate the work you do for me and I appreciate you! Thanks for going the extra mile and being so great to work with. I’ll keep tooting your horn whenever I can!”
The Productivity Pro(R) Inc.
“Lance Gibb and his team are a powerhouse of talent and ability. They’ve gracefully sailed through design chagnes, urgent updates and coordination efforts and have done so conistently for three years – a rare and precious quality! They have been the “oil” in the machinery of my successful business and website. Each year, I’m in contact with undreds of vendors, business allies and service providers. In that time, Iv’e changed my accountant, my bank and my printer. GCS is the only vendor I’ve stuck with since I started! I can say, without doubt, these “super stars” are in the top 1% of anyone I have ever worked with — I also know that good people are hard to find, but great people are priceless!”
D.J. Vanas – President, Native Discovery